David Locicero | architect
Completed in 2016
1200 square feet
The Problem: Technology is moving forward. The credit union is replacing on-site tellers with US based remote tellers. The project was to install three new “personal teller machines” which allow you to interact with a live, remote teller to carry on most transactions.
The Solution: We built a wall to separate the “back of house” from the banking room. The new teller machines poke through the wall.
The Results: The customers are getting better service. The former on-site tellers are now providing other services for the clientele, and all routine transactions are now handled by remote tellers.by